Privacy Policy

1. Data Controller

Glory Group Ltd. (Korporaalweg 10, Willemstad, Curacao) is the data controller responsible for your personal data collected through glorycasino.plus. For data protection inquiries, contact [email protected]. We are committed to protecting your privacy in accordance with applicable data protection laws.

2. Data We Collect

We collect: (a) identity data - name, date of birth, government ID; (b) contact data - email address, phone number; (c) financial data - payment method details, transaction history; (d) technical data - IP address, browser type, device identifiers, cookies; (e) usage data - gameplay history, session data, preferences; (f) verification data - KYC documents for regulatory compliance.

3. How We Use Your Data

Your data is used to: provide and manage your account; process deposits and withdrawals; comply with AML and KYC regulations; personalise your gaming experience; send promotional communications (with your consent); detect and prevent fraud; improve our Platform and services; and fulfil our legal obligations. We do not sell your personal data to third parties.

4. Legal Basis

We process your data on the following legal bases: (a) contract performance - to provide services you requested; (b) legal obligation - to comply with AML, KYC, and regulatory requirements; (c) legitimate interests - fraud prevention and security; (d) consent - for marketing communications and optional cookies. You may withdraw consent at any time by contacting [email protected].

5. Data Sharing

We share data with: payment processors (for transaction handling); KYC verification providers; fraud detection services; regulatory authorities when legally required; and service providers acting as data processors under strict contractual obligations. We do not share your data for third-party marketing purposes.

6. Data Retention

We retain personal data for as long as your account is active or as required by law. Transaction records are kept for a minimum of 5 years for AML compliance. After account closure, residual data may be retained for up to 7 years to meet regulatory obligations. You may request deletion of non-mandatory data by emailing [email protected].

7. Your Rights

You have the right to: access your personal data; rectify inaccurate data; request erasure (right to be forgotten) subject to legal obligations; restrict processing; data portability; and object to processing. To exercise any right, email [email protected]. We will respond within 30 days. You may also lodge a complaint with the relevant data protection authority.

8. Security

We implement industry-standard security measures including 256-bit SSL encryption, two-factor authentication, regular penetration testing, and strict access controls. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by applicable law. Contact [email protected] to report any security concerns.

9. Contact

Data protection officer: [email protected]. Address: Glory Group Ltd., Korporaalweg 10, Willemstad, Curacao. All privacy-related requests will be acknowledged within 48 hours and resolved within 30 calendar days.